Troubleshoot dial-up connection and get back into everything AOL
Dial-up
connection of AOL is an award-winning feature, which makes it convenient for
users to use the broadband connection in an enhanced manner and is safer for
users to access the Internet. Due to these features, AOL is considered to be
one of the best internet service providers available that pay utmost attention
towards its users. No matter where you are using the dial-up connection of AOL,
if it is not working correctly, you must be very disappointed. So, If you have
been encountering difficulty with the AOL’s dial-up connection, you must follow
the methods provided below to fix the problem manually. Otherwise, you always
have an option to connect with the experts at AOL tech support and
do away with the problem as soon as it bothers you.
Troubleshooting steps
to fix Dial-up connection of AOL
Have a look at the
following troubleshooting steps listed below to fix the dial-up connection
problem:
·
The issue with the dial tone: For setting the
problem, one must check whether you can hear the dial tone or not. If you have
one, it means the problem is probably with the browser settings or the
computer. If you are unable to hear one, the issue has likely to do with the
service connection or phone provider.
·
Change in your phone service: As AOL dial-up
connection functions through public phone network, any changes in the phone
service will affect the dial-up connection for sure. One should always remember
that dial-up connections don’t work through services provided by cable
companies
·
Check the physical connection of your
phone: Dial-up connections are entirely different from the wireless
ones, where you don’t need to worry about loose cables. This connection needs
to be securely connected with the required cables to connect with the Internet.
So, if any wire is loose or if the cord is broken, the Internet will not work
at all.
·
Unplug all the phone devices: You must unplug all
phone devices, and then reconnect just the modem. Now, try connecting online,
if it is working, you should reconnect the devices one at a time until and
unless you identify which device is creating the problem.
·
Restart the computer and modem: One may consider this
solution as relatively simple, but it actually works. Switch off the computer
and modem, wait for five minutes, and then turn them on again. Now, see if the
problem persists.
These are a few
solutions to troubleshoot dial-up connections problem of AOL. There are some
other methods as well, such as, you can try using another browser, use
different access number, check your username and password, or contact your
internet service provider. If the issue persists even after implementing each
and every step, you must get in touch with AOL customer care number to
have a word to word conversation with professionals regarding the problem.
Read more: AOL tech support